mallbet Terms and Conditions

1 General Terms and Basis of Agreement

By accessing the mallbet platform (https://mallbet.lat) or registering an account, you agree to be bound by all provisions of these terms and conditions. This document forms a legally binding agreement between mallbet and the user.

These terms and conditions apply to all betting activities, casino games, bonus offers, payment processes and all other services related to mallbet. If you disagree with any part of these terms, please refrain from using this platform.

mallbet reserves the right to modify these terms and conditions at any time. Continued use of the platform after any changes will be taken to mean that you have accepted the updated terms.

2 Eligibility and Age Requirement

The following conditions must be met in order to open an account on mallbet and take part in any betting or casino activity:

• The applicant must be 21 years of age or older — for 21+ users only
• The user must be a lawful resident or citizen of Bangladesh
• The user must register using their real identity
• Each person may operate only one account
• The user must not be on a self-exclusion list for betting

Any funds deposited on behalf of a minor will be forfeited and the relevant authorities may be notified. mallbet is firmly committed to responsible gaming.

3 Account Registration and Verification

3.1 Registration Process

To open an account on mallbet you must provide accurate and complete information. Providing false or misleading information may result in account cancellation and forfeiture of deposited funds.

3.2 Account Security

You are solely responsible for keeping your account password and login details confidential. If you suspect any unauthorised access to your account, notify mallbet support immediately.

• Each user may have only one account
• Sharing your account with others is not permitted
• Use a strong and unique password
• Keep your national ID card or passport ready for identity verification

3.3 Identity Verification (KYC)

mallbet follows a KYC (Know Your Customer) process as part of operating a safe and reliable platform. Identity verification may be required at the time of withdrawal or for deposits above a certain amount.

4 Deposit and Withdrawal Policy

4.1 Deposit Rules

The following payment methods can be used to deposit funds on mallbet: bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳300 for all methods.

4.2 Withdrawal Rules

The minimum amount for a withdrawal from your account is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours.

• Minimum withdrawal: ৳1,000
• Withdrawal processing time: 15 minutes to 2 hours
• Withdrawals will only be sent to verified accounts
• Withdrawals follow the same method used for the deposit
• Withdrawals may be restricted if bonus wagering requirements have not been met

4.3 Currency and Fees

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Fees or charges imposed by third-party payment service providers are not within mallbet's control and may be borne by the user.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

mallbet offers new members a 200% first deposit bonus of up to ৳20,000. For example: deposit ৳1,000 and receive a ৳2,000 bonus for a total balance of ৳3,000. Or deposit ৳22,000 and receive a ৳20,000 bonus for a total balance of ৳42,000.

5.2 Bonus Usage Rules

• Bonuses may only be usable on specified games or categories
• Multiple bonuses cannot be active at the same time unless otherwise stated
• Wagering requirements must be met within a specified period after receiving the bonus
• If evidence of bonus abuse is found, the bonus will be cancelled
• mallbet reserves the right to modify or cancel any promotion

5.3 VIP Cashback

mallbet's VIP programme has five tiers, each offering weekly cashback: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.7%, Platinum — up to 1.0%, Diamond — up to 1.2%. Separate detailed terms apply to VIP cashback.

6 Betting Rules

6.1 Bet Acceptance Policy

mallbet offers betting on various sports including cricket, football and kabaddi. Live betting is available on BPL, IPL, T20 World Cup, ICC tournaments and other local and international cricket matches.

• Once a bet is confirmed, it cannot be changed or cancelled
• Bets accepted due to a technical error in the system may be voided
• If a match is cancelled or only partially completed, mallbet's specific rules will apply
• Payment may be delayed until clear information about a match result is available

6.2 Odds and Payouts

Odds may change at any time. Payouts will be made according to the odds that were in effect at the moment the bet was confirmed. mallbet reserves the right to void bets in cases of unusual or suspicious betting patterns.

7 Casino Game Terms

The mallbet casino section offers slots, table games, live casino and many other types of games. Content from game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming and NetEnt is available.

7.1 Game Rules

• The individual rules for each game can be found in the game's interface
• mallbet may void abnormal payouts resulting from a software error
• The result recorded on the game provider's server is considered final
• If the network connection is lost, the result of the round in progress is saved

7.2 Fair Play Assurance

All games on mallbet are operated under fair play principles. We use SSL encryption to keep user data secure and to ensure a transparent gaming environment.

8 Prohibited Activities

The following activities are strictly prohibited on mallbet:

• Operating more than one account by the same person
• Abusing bonuses or attempting to circumvent bonus wagering requirements
• Engaging in any form of fraud or deceptive activity
• Using mallbet for money laundering or illegal financial activity
• Attempting to hack or gain unauthorised access to the software or system
• Using automated software or bots
• Sharing account details with other users or colluding in games
• Registering using a false identity or fraudulent documents

9 Account Suspension and Closure

9.1 mallbet's Rights

mallbet reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions
• Providing false information or failure to complete identity verification
• Detection of suspicious or unusual transactions
• Evidence of participation in prohibited activities
• At the user's own request for self-exclusion

9.2 Self-Exclusion

As part of its responsible gaming policy, mallbet offers users a self-exclusion facility. While self-exclusion is active, the account cannot be accessed or used for betting. For more details, see our Responsible Gaming page.

10 Limitation of Liability

mallbet makes every effort to provide a safe and reliable platform. However, mallbet will bear no liability in the following circumstances:

• If a game or bet is affected by an internet disconnection
• In the event of a delay or failure in a third-party payment provider's service
• If a user's account details fall into the hands of an unauthorised person due to the user's own negligence
• In cases of force majeure such as natural disasters or cyberattacks

Financial risk is inherent in betting and casino gaming. mallbet is not responsible for this risk — users participate at their own risk.

11 Privacy and Data Protection

mallbet gives the highest priority to protecting users' personal information. We use SSL encryption technology to keep all data secure. For detailed information on how we collect, store and use data, please see our Privacy Policy page.

mallbet will never ask for your password, bank PIN, or OTP over phone or email. If you receive any such request, please notify our support team immediately.

12 Policy on Changes to Terms and Conditions

mallbet reserves the right to modify these terms and conditions at any time. For significant changes, we will make every effort to notify users as far in advance as possible.

• If you continue to use the platform after updated terms and conditions take effect, you will be considered to have accepted the new terms.
• The latest version of the terms and conditions will always be available on this page.
• The date of the change will be noted at the top of the page.

13 Contact and Dispute Resolution

13.1 Support

If you have any questions or complaints regarding these terms and conditions, please contact us. mallbet provides live chat support in Bengali 24 hours a day, 7 days a week.

• Live Chat: 24/7 support, in Bengali
• Email: [email protected]

13.2 Complaints Process

For any dispute or complaint, please contact our support team first. If the support team is unable to resolve the issue, the matter will be escalated to management level. mallbet is committed to resolving all valid complaints fairly and promptly.

Thank you for reading these terms and conditions. Welcome to mallbet. Play responsibly and enjoy yourself. Remember — for those aged 21 and above only.